New Employees
Welcome to the State of Rhode Island!
Be sure to make your State benefits elections within 31 days of your date of hire!
When you are loaded into the State's online benefits enrollment system Workterra, the Office of Employee Benefits automatically sends you the New Employee Benefits Enrollment Checklist mailer, Take some time to review that mailer and visit the virtual benefits fair for general overviews of all the State's employee benefits offerings. You'll also find detailed guidance on enrollment and assigning beneficiaries there. You should also consider having a talk with Alex, the State's online benefits decision support platform - he can make choosing your benefits a breeze (and he may even make you laugh). While you're on this page, please review the New Employee Benefits Checklist and see below for some enrollment tips.
- If you do not make elections within your new hire 31-day benefits election period, you will NOT have any State health coverage, and you will NOT receive any medical waiver opt-out payment by default. You also will not be able to elect benefits coverage or the medical waiver opt-out payment until the next open enrollment period unless you experience a qualifying status change.
- If you are adding any dependents, you must submit supporting documentation during your enrollment process.
- The coverage you elect will be effective as of your date of hire.
- If you’re interested in enrolling in the Anchor Choice Plan with HSA, please note that the State only makes HSA contributions in January and July and you will NOT receive a prorated contribution if you enroll after January 1 or July 1.
- All new employees can enroll into basic and/or supplemental life insurance freely without having to answer any medical questionnaires or satisfy The Hartford’s evidence of insurability requirements. If you do not add supplemental coverage now but want to do so at a later date, or if you waive basic coverage now and want to add some level of coverage later, you will have to provide evidence of insurability to The Hartford and be approved for coverage.
- Before making any benefit elections, it is recommended that you review our frequently asked questions, visit the virtual benefits fair, and review our decision support materials to better understand your options and choose the best coverage for you and your family. Be sure to talk to ALEX, the State’s interactive online benefits counselor!
- You will make your health benefits elections using the State’s online enrollment system Workterra. Please review the Workterra User Guide for guidance on using Workterra.
- Instructions and confirmation emails regarding health benefits enrollment using Workterra will be sent from doa.enrollmenthelp@hr.ri.gov to the email address you provided during onboarding. This email address is often your personal, not your work email. The emails will all have “State of Rhode Island Workterra” in their subject line. Be sure to check all of your email inboxes/folders if you don't see any benefits-related emails from doa.enrollmenthelp@hr.ri.gov. Keep an eye out for the following emails:
- Login Credentials (This indicates you have been added as an eligible user of Workterra and provides your initial log in credentials)
- Notification of Your Password Change (This confirms that your password was updated any time it is changed)
- Election Receipt Notification (This only acknowledges receipt of your benefits elections. It does NOT mean that your elections have been approved!)
- Notification of Rejected Pending Elections (Generally new hire elections are only rejected if you failed to upload supporting documentation proving your dependents’ eligibility)
- Notification of Accepted Pending Elections (THIS is the confirmation that your election has been approved)
- Be sure to gather all necessary information/supporting documentation for EACH family member you intend to add to your coverage BEFORE you begin your enrollment process:
- If you plan to enroll yourself and any family members in the State medical plan, please note that you will need to designate primary care physician(s) (PCPs) for each person during the enrollment process. You designate a preferred PCP by entering the PCP’s National Provider Identifier (NPI) number in Workterra.
- See the PCP Coordination of Care flyer to learn more about how the PCP requirement works as part of your State medical coverage.
- Follow these Step-by-Step Instructions to find your preferred PCP(s) and their 10-digit NPI(s). Write down the number(s) so that you will be ready to enter them when you make your elections in Workterra.
- You may also choose to have your PCP(s) chosen for you by checking the “Auto Allocate” box on the PCP pop-up page in Workterra.
Your State Benefits
To learn more about your benefits, visit the links below:
*In addition to the initial 31-day enrollment period, you may enroll or make changes to this benefit at any time during the year.