Rewards For Wellness 2024-2025

As part of Rewards for Wellness 2024-2025, you have access to the BCBSRI wellness platform powered by Virgin Pulse. It’s never been easier – or more fun – to get active, get healthy, and get rewarded!

Visit the Virgin Pulse page and review the 2024 Virgin Pulse brochure to learn more about how the platform and its activities work.

To earn up to $400 in co-share credit

• Register for Virgin Pulse via join.VirginPulse.com or mybcbsri.com, or download the Virgin Pulse app through your preferred app store.
  • Select "Blue Cross & Blue Shield of Rhode Island" as your sponsor.
• Log into Virgin Pulse, explore and complete activities to earn points and increase your activity level.
• Your activity level (2/3/4) will determine your quarterly incentive. The maximum yearly incentive is $400. PLEASE NOTE: Points reset at the start of every quarter!
  • $25/quarter for level 2 completion (5,000 points)
  • $50/quarter for level 3 completion (10,000 points)
  • $100/quarter for level 4 completion (15,000 points)

To check activity progress in real time, go to “Home” > “Rewards” > "How to Earn/My Earnings" in Virgin Pulse. If you need further assistance confirming activities completion in Virgin Pulse, please call the BCBSRI State of Rhode Island Employee CARE Center at 401-429-2104 or 866-987-3705. CARE Center hours are Monday–Friday, 8am–8pm and Saturday, 8am–12pm.

You can also log into Paystub RI after May 1, 2024, August 1, 2024, and November 1, 2024 to review the “Wellness Information” section and confirm the Virgin Pulse level you achieved during quarters 1, 2 and 3. Quarter 4 completion data will be displayed in Paystub RI in February 2025.

If you are experiencing system or access issues with Virgin Pulse, please call Virgin Pulse support at 888-671-9395 or email support@virginpulse.com.

To earn $50 in co-share credit

• Register for Virgin Pulse via join.VirginPulse.com or bcbsri.com, or download the Virgin Pulse app through your preferred app store.
  • Select "Blue Cross & Blue Shield of Rhode Island" as your sponsor.
• Find the Virgin Pulse Health Check Survey/Assessment either in your daily cards or under the “Health” heading in both the Virgin Pulse app and on the web platform.

To check activity progress in real time, go to “Home” > “Rewards” > "How to Earn/My Earnings" in Virgin Pulse. If you need further assistance confirming activities completion in Virgin Pulse, please call the BCBSRI State of Rhode Island Employee CARE Center at 401-429-2104 or 866-987-3705. CARE Center hours are Monday–Friday, 8am–8pm and Saturday, 8am–12pm.

You can also log into Paystub RI after May 1, 2024, August 1, 2024, and November 1, 2024 to review the “Wellness Information” section and confirm that you completed the Virgin Pulse Health Check Survey. Quarter 4 completion data will be displayed in Paystub RI in February 2025.

If you are experiencing system or access issues with Virgin Pulse, please call Virgin Pulse support at 888-671-9395 or email support@virginpulse.com.

Know your numbers! Get screened for blood pressure, body mass index (BMI), cholesterol and blood glucose at a State Employee Wellness Fair or at your physician’s office. Understand what your numbers mean and make plans to address any issues your numbers reveal. Regardless of what your screening numbers are, you’ll earn $100 in co-share credit.

To earn $100 in co-share credit

• If you get your health screenings done at a State Employee Wellness Fair you do not need to use the Virgin Pulse Health Care Provider Form.
• If you’re getting your health screenings done at your doctor’s office, before you go, download and print your personalized unique Virgin Pulse Health Care Provider Form from Virgin Pulse.

• Get screened for blood pressure, body mass index (BMI), cholesterol and blood glucose at a State Employee Wellness Fair or at your physician’s office.
• If you’re getting your health screenings done at your doctor’s office, your doctor will need to complete part 2 the form. Only blood pressure, BMI, cholesterol and blood glucose readings are required to earn the incentive. If any of those fields are not completed on the form, it will be rejected upon submission. Completion of the other fields on the form are optional.
• If you’re getting your health screenings done at your doctor’s office, either you or your physician need to submit the form via fax to the number on the form, or via file upload in Virgin Pulse. You will receive an email confirmation when Virgin Pulse receives your form. If you don’t see an email, be sure to check all of your email inboxes/folders. If you don’t see it there, you can contact support@virginpulse.com to confirm their receipt.

If you received your health screening at your doctor’s office, to check activity progress in real time, go to “Home” > “Rewards” > "How to Earn/My Earnings" in Virgin Pulse. If you need further assistance confirming activities completion in Virgin Pulse, please call the BCBSRI State of Rhode Island Employee CARE Center at 401-429-2104 or 866-987-3705. CARE Center hours are Monday–Friday, 8am–8pm and Saturday, 8am–12pm. You can also log into Paystub RI after April 1, 2022, July 1, 2022, and October 1, 2022 to review the “Wellness Information” section and confirm that you completed the health screenings activity. Quarter 4 completion data will be displayed in Paystub RI shortly after the new year in 2023 as the first incentive delivery date nears (January 20, 2023).

If you received your health screening at a State Employee Wellness Fair, to check activity progress, you can log into Paystub RI after May 1, 2024, August 1, 2024, and November 1, 2024 to review the “Wellness Information” section and confirm that you completed the health screenings activity. Quarter 4 completion data will be displayed in Paystub RI in February 2025.

If you are experiencing system or access issues with Virgin Pulse, please call Virgin Pulse support at 888-671-9395 or email support@virginpulse.com.

Research shows that oral health is connected to overall health in several ways. Through annual exams, cleanings and x-rays, your dentist may be able to detect early signs of cancer, diabetes, kidney disease, heart disease, thyroid problems and high blood pressure. Brushing and flossing every day, along with regular dental visits and preventive care, is the best way to take care of your teeth and gums. For healthy tips and to find a dentist if you don’t have one, visit www.deltadentalri.com.

To earn a $50 co-share credit

• Complete one of the following qualifying procedures by December 31, 2024:
  • Periodic oral exam
  • Comprehensive oral exam
  • Annual prophylaxis (cleaning)
  • Periodontal maintenance (deep cleaning)
• In order to be eligible for the co-share credit, you MUST receive medical/Rx coverage under the State Employee Health Plan, and Delta Dental must have a record of your cleaning/exam.
  • If you are enrolled in State dental coverage through Delta Dental of Rhode Island, your participation will be automatically tracked, and you do not need to complete any forms.
  • If you receive your medical/Rx coverage under the Rhode Island State Employee Health Plan but not State dental coverage, you can complete and submit the Dental Cleaning/Exam Form to Delta Dental by December 31, 2024.
    • Mail the form to:
      • Delta Dental of RI, 10 Charles Street, Providence, RI 02904, Attn: National Account Relations Specialist, or
      • Fax the form to 401-752-6060
  • If you are enrolled in State dental coverage through Delta Dental of Rhode Island but do NOT receive medical/Rx coverage under the Rhode Island State Employee Health Plan, you are NOT eligible for the co-share credit.

To verify completion of the dental cleaning/exam activity, log into your account at www.deltadentalri.com and review your claim history for one of the qualifying procedures.

You can also log into Paystub RI after May 1, 2024, August 1, 2024, and November 1, 2024 to review the “Wellness Information” section and confirm that you completed the dental cleaning/exam activity. Quarter 4 completion data will be displayed in Paystub RI in February 2025.

Get out there and move! During 2024, there will be six month-long step challenges on the Virgin Pulse platform. Team up with your colleagues, use the Virgin Pulse app on a smart phone or a fitness tracker to track your steps, and compete for the top spot! The six challenges will be conducted in February, April, June, August, October and December, and registration for each challenge will be open for the month preceding the challenge month.

To earn $25 co-share credits

• Please Note: To participate in a Step Challenge, you must have a smartphone with the Virgin Pulse app and a step tracking app, or a wearable fitness tracker that is synced to Virgin Pulse.
• If not already registered for Virgin Pulse, access it through your mybcbsri.com account, download the Virgin Pulse app on your smartphone, or visit join.VirginPulse.com and register using Blue Cross & Blue Shield of Rhode Island as the plan sponsor.
• Once you have a Virgin Pulse account, use the Virgin Pulse app to sync with your smartphone’s step tracker app, or sync your wearable fitness tracker with Virgin Pulse.
• Sign up for each challenge in Virgin Pulse when the challenge’s registration period is open.
  • Sign up for a challenge under the “Social” tab in the Virgin Pulse web portal, or under “Challenges” in the Virgin pulse app.
• Join an open team or create your own and invite your colleagues if you like (teams have a maximum of 5 people but can be as small as 1).
• Complete the challenge by tracking your steps during the month of the challenge.
  • You will not earn any co-share credits for simply signing up without actually tracking any steps. In order to qualify for co-share credits you must participate in a challenge by having Virgin Pulse track your steps.

• Need a fitness tracker? State employees are eligible to receive a free Max Buzz after creating a Virgin Pulse account and signing up for a Step Challenge. So join a Step Challenge and then follow these instructions to get your free Max Buzz through the Virgin Pulse online store. Your new fitness tracker will be shipped directly to your house. Please note there is a limit of one free Max Buzz per participant.

To verify activity completion in real time, go to “Home” > “Rewards” > "How to Earn/My Earnings" in Virgin Pulse. You will be able to see points awarded for joining each Step Challenge on the first day of the challenge – 100 points will be awarded for joining a “Corporate Challenge.” To qualify for each challenge’s credits, you need to have steps tracked during the month so you’ll also want to verify that Virgin Pulse tracked your steps during the month by seeing points awarded for your daily step totals. If you need further assistance confirming activities completion in Virgin Pulse, please call the BCBSRI State of Rhode Island Employee CARE Center at 401-429-2104 or 866-987-3705. CARE Center hours are Monday–Friday, 8am–8pm and Saturday, 8am–12pm.

You can also log into Paystub RI, after May 1, 2024, August 1, 2024, and November 1, 2024 to review the “Wellness Information” section and confirm that you completed the quarterly Step Challenges. Quarter 4 completion data will be displayed in Paystub RI in February 2025.

If you are experiencing system or access issues with Virgin Pulse, please call Virgin Pulse support at 888-671-9395 or email support@virginpulse.com.

Certain preventive screening procedures are covered at 100% (no member cost-sharing) by federal mandate. If you meet the age and frequency guidelines established by the United States Preventive Services Task Force (USPSTF) and receive a colonoscopy, mammogram, pap smear, PSA test and/or a bone density test in 2024, you’ll receive a $50 credit for each screening you receive. The incentives for these screenings are in addition to the incentive for your annual preventive exam.

To earn $50 in co-share credit per preventive screening

• Receive a qualifying preventive screening during 2024. The screening must meet USPSTF age and frequency guidelines and your provider must code your claim as preventive. The qualifying preventive screenings are:
  • Colonoscopy
  • Mammogram
  • Pap Smear
  • PSA screening
  • Bone density
• Your receipt of a qualifying preventive screening will be automatically tracked by BCBSRI through claims activity.

To verify completion of the preventive screenings activity, log into your account at mybcbsri.com and review your claim history for one of the qualifying procedures.

You can also log into Paystub RI after April 1, 2024, July 1, 2024, and October 1, 2024 to review the “Wellness Information” section and confirm that you completed the preventive screening activity. Quarter 4 completion data will be displayed in Paystub RI in February 2025.

It’s been said that the eyes are a window into the soul – but they are also a window to your well-being. Whether you have 20/20 vision or need glasses to see clearly, an annual eye exam can help to catch and prevent both eye and non-eye related issues and diseases.

The obvious benefit of an eye exam is to help detect and treat vision problems, most commonly near-sightedness and far-sightedness. In addition to correcting vision, an annual eye exam can help detect, diagnose and treat eye disorders, like glaucoma, cataracts, dry eye disease and age-related macular degeneration. Eye exams can also help determine and diagnose various other health problems in the body. By monitoring changes in eyesight and the eye, doctors can catch signs for a variety of conditions including diabetes, high blood pressure, high cholesterol, thyroid eye disease and malignant eye melanoma.

To earn $50 in co-share credit

• Use your VSP or BCBSRI coverage and have a routine eye exam anytime during 2024.
• The exam will be tracked automatically through your VSP or BCBSRI claims activity.

To verify completion of the eye exam activity, log into your account at www.vsp.com or mybcbsri.com (depending on which coverage you used) and review your claim history for a routine eye exam during 2024.

You can also log into Paystub RI after May 1, 2024, August 1, 2024, and November 1, 2024 to review the “Wellness Information” section and confirm that you completed the eye exam activity. Quarter 4 completion data will be displayed in Paystub RI in February 2025.

Influenza is a potentially serious disease that can lead to hospitalization and sometimes even death. Every flu season is different, and influenza infection can affect people differently, but millions of people get flu every year, hundreds of thousands of people are hospitalized and thousands to tens of thousands of people die from flu-related causes every year. An annual seasonal flu vaccine is the best way to help protect against flu. Vaccination has been shown to have many benefits including reducing the risk of flu illnesses, hospitalizations and even the risk of flu-related death in children.

To earn $50 in co-share credit

• Simply get a flu shot anytime during 2024.
• You can get your flu shot at your physician’s office, many pharmacies, a State-sponsored flu shot clinic (more information below), or perhaps from your employer
  • If the shot is covered by your BCBSRI medical coverage or your CVS pharmacy coverage, or if you get your flu shot at a State-sponsored flu shot clinic, it will be tracked automatically.
  • However, if you receive your flu shot from your employer because it is required for your job, a signed Verification Form - Flu Shot must be emailed to BCBSRI at the email address indicated on the form.

The State will be hosting a series of flu shot clinics throughout the fall months to make flu shot access even easier. Please visit the Flu Shot page for more details on when and where these clinics will be held, as well as guidance for required online registration.

To verify completion of the flu shot activity, log into your account at www.caremark.com or mybcbsri.com (depending on which coverage you used when you obtained your flu shot) and review your claim history for a flu shot during 2024. If you received your flu shot through your employment and did not use your BCBSRI or CVS coverage, you should have a copy of the Verification Form - Flu Shot that you emailed to BCBSRI pursuant to the above guidance.

You can also log into Paystub RI after May 1, 2024, August 1, 2024, and November 1, 2024 to review the “Wellness Information” section and confirm that you completed the flu shot activity. Quarter 4 completion data will be displayed in Paystub RI in February 2025.

Complete a new registration on myBCBSRI.com, Virgin Pulse or Doctors Online during 2024 and you’ll earn $25 in co-share credit for each. Please note that these $25 co-share credit incentives are only available to new registrations - if you previously registered on any of the platforms using your State of RI BCBSRI coverage before the beginning of 2024, you are not eligible to receive these credits.

To earn the $25 co-share credits

• myBCBSRI.com
  • Visit www.mybcbsri.com and register using your date of birth, zip code and State of RI BCBSRI ID number that listed on your BCBSRI ID card. If you do not know your BCBSRI ID number, you can call the BCBSRI State of Rhode Island Employee CARE Center at 401-429-2104 or 866-987-3705. CARE Center hours are Monday–Friday, 8am–8pm and Saturday, 8am–12pm. CARE team representatives can provide you with your BCBSRI ID number and send you a new BCBSRI ID card.
• Virgin Pulse
  • Download the Virgin Pulse app through the Apple App Store® or Google Play®, or visit join.VirginPulse.com.
  • Select Blue Cross & Blue Shield of Rhode Island as your sponsor and then provide your name, date of birth and State of residence to complete your Virgin Pulse registration.
  • If you are experiencing system or access issues with Virgin Pulse, please call Virgin Pulse support at 888-671-9395 or email support@virginpulse.com.
• Doctors Online
  • First create your Doctors Online account:
    • Search “Drs. Online” from the Apple App Store or Google Play, or visit drs-online.com
    • Enter your contact information
    • Set up your username and password
  • Once your Doctors Online account is set up and you’re logged in, add your BCBSRI insurance information:
    • From the first screen, click on “More” at the bottom
    • Next, click on “My Insurance”
    • Add your BCBSRI member ID number where indicated and complete the other required fields
    • Hit “Save”

To verify completion of the new online registrations activity, log into your myBCBSRI, Virgin Pulse, and/or Doctors Online accounts and verify that your registrations were completed following the above guidance. Remember that this activity rewards new registrations only - if you had previously registered on one of the platforms before January 1, 2024, you are not eligible to receive the co-share credit incentive attributable to that platform.

You can also log into Paystub RI after May 1, 2024, August 1, 2024, and November 1, 2024 to review the “Wellness Information” section and confirm that you completed the new online registrations activity. Quarter 4 completion data will be displayed in Paystub RI in February 2025.

For the 2024-2025 Rewards for Wellness program, the State’s Employee Assistance Program (“EAP”) partner Carelon Wellbeing (“Carelon”) will present EAP and wellness-themed videos on a quarterly basis. Employees can visit the Carelon Wellbeing platform to view the videos and then must complete a brief quiz after each video to qualify for the month’s co-share credit incentive. The videos and quizzes will only be available during the month it is posted to the Carelon website.

To earn the $25 co-share credits

• Visit the Carelon Wellbeing website each month, click on the "Explore our new site" link and then on the “2024 Wellness Rewards Video” link under the "Featured Items" header.  This will take you to a separate page to watch the month’s featured video and complete the quiz.
• You must enter your name, email address and BCBSRI ID number into the appropriate fields in the quiz in order to have your completion tracked.
• Completion of the quiz will be tracked by BCBSRI and Carelon, but a completion certificate will be available to you after you complete the quiz as confirmation you have completed the quarter’s offer.

To verify completion of the new online registrations activity, refer to the completion certificates obtained after watching each quarter’s videos and completing each quarter’s quiz.

You can also log into Paystub RI after May 1, 2024, August 1, 2024, and November 1, 2024 to review the “Wellness Information” section and confirm that you completed each month’s EAP video activity. Quarter 4 completion data will be displayed in Paystub RI in February 2025.

Wellbeats is a free feature built into the Virgin Pulse experience. It’s a dynamic, all-about-you approach to fitness that’s designed to help you develop and maintain a fitness routine that fits your lifestyle, schedule, and personal goals. Wellbeats provides you with:

• 1,000+ online, on-demand fitness, nutrition, and mindfulness classes taught by certified instructors
• 30+ goal-based programs
• 70+ health recipes
• Personalized recommendations and workout plans
• Fit tests to help you track your progress
• A virtual group feature that lets you invite friends to scheduled classes
• Selections that are suitable for all ages, abilities, and interests

Wellbeats integrates automatically with your Virgin Pulse account, so getting started is easy:

• Log in to your Virgin Pulse account
• Click the Benefits tab
• Click View All
• Click on Wellbeats
• Build a quick member profile and go!

Please note: You should always consult your primary care provider (PCP) before beginning any new exercise routine, especially if you have any pre-existing or chronic health issues.

Visit the Virgin Pulse page and review the Virgin Pulse program flyer to learn more about how the platform and its activities work. 

To earn $25 co-share credits

• If not already registered for Virgin Pulse, access it through your mybcbsri.com account, download the Virgin Pulse app on your smartphone, or visit join.VirginPulse.com and register using Blue Cross & Blue Shield of Rhode Island as the plan sponsor.
• Once you have a Virgin Pulse account, access Wellbeats and complete four classes in a quarter or spend at least 80 minutes using Wellbeats in a quarter.
• For each quarter of the year, you can earn $25 in co-share credit.

To verify activity completion in real time, click on the profile icon in the top right corner of the website and click on “Watch History”.  You can tell if you have completed a class by looking at the purple watch bar at the bottom of the video thumbnail.  If the purple bar fully crosses the video, you watched the entire video.  If you need further assistance confirming activities completion in Virgin Pulse, please call the BCBSRI State of Rhode Island Employee CARE Center at 401-429-2104 or 866-987-3705. CARE Center hours are Monday–Friday, 8am–8pm and Saturday, 8am–12pm.

You can also log into Paystub RI, after May 1, 2024, August 1, 2024, and November 1, 2024 to review the “Wellness Information” section and confirm that you completed the quarterly Step Challenges. Quarter 4 completion data will be displayed in Paystub RI in February 2025.

If you are experiencing system or access issues with Virgin Pulse, please call Virgin Pulse support at 888-671-9395 or email support@virginpulse.com.