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Please contact the Office of Employee Benefits by using the “Submit a Question” online form at the bottom of this page, or by email, phone or fax:
- Email: DOA.OEB@doa.ri.gov
- Call: (401) 574-8530
- Fax: (401) 574-9281
OEB Management
OEB Staff
If you work at one of the following agencies, please review the “Liaisons, Talent Management and Payroll” contact list under “Division of Human Resources Staff Directories” on the Division of Human Resources website, or call (401) 222-2160 for assistance.
- BHDDH
- Department of Health
- DHS
- EOHHS
- DCYF
- DOC
- DMV
- DLT
- DEM
- DBR
- DOA
- Department of Revenue
- DOT
If you work at one of the following agencies, please use the contact information below for assistance:
Vendor | Website/Email | Phone | Benefit |
---|---|---|---|
Blue Cross & Blue Shield of Rhode Island (BCBSRI) | bcbsri.com | 401-429-2104 or 866-987-3705 |
Medical/Wellness Health Savings Account (HSA) |
Personify Health | support@personifyhealth.com | 888-671-9395 | Rewards for Wellness – Personify Health activities (for Personify Health system or access issues ONLY; for questions regarding activities completion please call the BCBSRI CARE Center at 401-429-2104 or 866-987-3705) |
CVS Caremark | www.caremark.com | 800-307-5432 | Prescription |
Delta Dental | www.deltadentalri.com | 800-843-3582 | Dental |
VSP | www.vsp.com | 800-877-7195 | Vision |
Workterra | COBRA@workterra.com | 888-611-4549 | COBRA |
ASIFlex | www.asiflex.com | (800) 659-3035 | Flexible Spending Accounts (FSA) |
Fidelity | netbenefits.com/sori | 800-343-0860 | Deferred compensation |
TIAA | tiaa.org/ri | 800-897-1026 | Deferred compensation |
Voya | ri.beready2retire.com | 800-584-6001 | Deferred compensation |
Retirement@Work | retirementatwork.org/ri | 855-200-0135 | Deferred compensation |
The Hartford | www.thehartford.com | General customer service: 1-888-563-1124 Beneficiary management: 1-855-396-7655 To initiate a claim: 1-888-755-1503 |
Life insurance |
Aflac | Aflac's State of Rhode Island webpage | 401-475-9936 | Short-term disability insurance (unionized & non-unionized employees) |
Colonial Life | Colonial Life's State of Rhode Island webpage | 866-349-8011 | Short-term disability insurance (unionized employees) |
MetLife Legal | info.legalplans.com (access code: 7580001 for the Single Plan, 7590001 for the Family Plan) | 800-821-6400 | Legal coverage |
CollegeBound Saver | www.collegeboundsaver.com | 877-517-4829 | CollegeBound Saver |
HealthSource RI (HSRI) | healthsourceri.com | 855-840-4774 | Non-State-sponsored medical and dental coverages for retirees under age 65 |
Medicare.gov | www.medicare.gov | 800-772-1213 | Medicare Plan A & Plan B |
Via Benefits | my.viabenefits.com/ri | 844-448-7298 | Medicare supplemental and Medicare Advantage policies |