Benefits Enrollment
IMPORTANT INFORMATION FOR OPEN ENROLLMENT 2027
Employees are encouraged to review their benefit options but are not required to make any benefit changes in ERP. If an employee takes no action during open enrollment, their medical, dental, vision, life, and legal coverage elections will remain the same in 2027. This includes the medical waiver plan with opt-out payment.
If an employee wants to have a flexible spending account (FSA) or dependent care spending account (DCSA) in 2027, they must enroll during the open enrollment period. These accounts require an annual election, so if an employee wants one in 2027, they must elect it during open enrollment, even if they had one in 2026.
Follow the instructions below to enroll in your State benefits. These are general instructions that are intended to be most useful to new hires and ongoing employees in open enrollment. If you are making changes to your benefit elections (enrolling in or changing coverage) due to a qualifying status change, please visit the Status Changes page for enrollment instructions that are specific to you.
Before making any benefit elections, it is recommended that you review our decision support materials to better understand your options and choose the best coverage for you and your family. Review our frequently asked questions, visit the virtual benefits fair, and take advantage of resources such as ALEX, the State’s interactive online benefits counselor, and whiteboard animated benefit videos off the Decision Support page.
To enroll in or waive medical/prescription, dental, vision, life, legal, FSA/LFSA/DCSA coverage, and to manage your HSA contribution amount, you will use RI ERP. If you need assistance navigating the site, there is a job aid specifically for electing benefits during open enrollment on the ERP website.
1. Before accessing ERP to enroll in benefits, gather the following information:
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Family member social security numbers and supporting documentation - If you plan to enroll any family members on your plans, you will need to enter their social security numbers and upload supporting documentation proving their relationship to you.
- Most elections are pended for administrator review. If you add a new dependent (one that was not already listed in ERP when you first logged in) but do not submit supporting documentation in a timely manner, your elections WILL be rejected.
PCP Designation - While it’s always a good idea to establish a relationship with your PCP, only members of certain University of Rhode Island non-classified unions* are required to designate primary care physician(s) (PCPs) for each person during the enrollment process. If you are a member of one of these groups, you must designate a preferred PCP by contacting the BCBSRI Care Center at 401-429-2104 or 866-987-3705. NOTE: If you are adding coverage for yourself or a dependent for the first time, you will need to wait until you receive your BCBSRI ID card.
*Designating a PCP is required for these groups:- Council 94 Local 2877A Maritime Professional Association
- Council 94 Local 2877 Professional Technical Administration Association - URI
- NEARI Physicians Association – URI
- NEARI Professional Staff Association – URI
2. Access ERP and make your health benefits elections.
- Refer to the Job Aids on the Enterprise Resource Planning (ERP) Website for detailed instructions on how to navigate the system, add dependents, and make your elections.
Notes for adding dependents to your plans:
- When making your elections, please be sure to check the box next to each dependent that needs coverage under the desired plan and uncheck the box to remove a dependent from coverage. To add a new dependent, click the “Add New Dependent” button. .
- After completing your plan elections, you will reach a “View Summary” screen . If you enrolled any dependent(s), be sure to check that their name(s) appear.
- If your dependent(s) are not listed as covered under your plan(s) on the VIEW SUMMARY screen , that means they are NOT enrolled! You must return to the appropriate enrollment sections and click the radio button(s) next to their name(s).
Notes regarding ex-spouses:
(Not applicable to new employees - ex-spouses that have not been continuously covered by the RI State Employee Health Plan since before January 1, 2014 are not eligible)
When you log into ERP, go to your profile and click on Benefits and then “My Dependents”, if your ex-spouse is currently covered, you will see that their relationship status is "Spouse."
- If you are divorced and your ex-spouse has been continuously covered under your plan since before January 1, 2014, and you intend to continue that coverage, please do not change your ex-spouse’s relationship status to "Ex-Spouse."
- If you change the status to "Ex-Spouse,” you will be required to supply a copy of your final divorce decree and the change will be pended for administrator review. If the change is approved, you will see a Benefit Change- Divorce task on your home page and in your ERP inbox. Addressing the task will immediately remove your ex-spouse from any current coverage, and COBRA will be offered to your ex-spouse if the final divorce decree was issued in the previous 31 days. If the final divorce decree was issued more than 31 days prior, COBRA will not be offered.
- If you drop your ex-spouse from your coverage during open enrollment, they will be removed from your coverage as of January 1 of the following year, and COBRA will not be offered because it is a voluntary drop of coverage during open enrollment. If you voluntarily drop your ex-spouse from your coverage, you will not be able to add them back at any time in the future.
3. ERP support:
- If you are having issues logging into your ERP account, please submit a ticket for login assistance via the ERP Help Desk. The Office of Employee Benefits cannot assist employees with logging into their ERP account.
- If you have any other questions related to benefit management within ERP or regarding plan eligibility rules, please call the Office of Employee Benefits at 574-8530 or email doa.oeb@doa.ri.gov.
If You Need Assistance
- If you need help with logging into ERP/resetting your password, visit the ERP website and click on Need Support/ERP Help Desk.
- If you need to select a PCP, call the BCBSRI CARE Center at (401) 429-2104 or 1-866-987-3705. CARE Center hours are Monday–Friday, 8am–8pm and Saturday, 8am–12pm.
- If you have any other questions related to your benefits in ERP or regarding plan eligibility rules, please call the Office of Employee Benefits at 574-8530 or email doa.oeb@doa.ri.gov.
- The Office of Employee Benefits can help you with most benefits-related questions. However, you may need to refer directly to one of the State’s benefits vendors for more detailed and in-depth plan-related questions. Please find vendor-specific contact information below:
| Vendor | Website | Phone | Benefit |
|---|---|---|---|
| Blue Cross & Blue Shield of Rhode Island (BCBSRI) | bcbsri.com | 401-429-2104 or 866-987-3705 | Medical/Wellness |
| CVS Caremark | www.caremark.com | 800-552-8159 | Prescription |
| Delta Dental | www.deltadentalri.com | 800-843-3582 | Dental |
| VSP | www.vsp.com | 800-877-7195 | Vision |
| ASIFlex | www.asiflex.com | 800-659-3035 | Flexing Spending Accounts |
| Fidelity | netbenefits.com/atwork | 800-343-0860 | Deferred compensation |
| TIAA | tiaa.org/ri | 800-897-1026 | Deferred compensation |
| Voya | ri.beready2retire.com | 800-584-6001 | Deferred compensation |
| The Hartford | www.thehartford.com | 888-563-1124 | Life insurance |
| Aflac | Aflac's State of RI website | 401-475-9936, ext. 0 | Short-term disability insurance (all employees) |
| Colonial Life | www.visityouville.com | 866-349-8011 | Short-term disability insurance (select union employees) |
| MetLife Legal | www.legalplans.com/why-enroll | 800-821-6400 | Legal coverage |